Returns & Exchanges


For Irene Buffa it is of utmost importance to provide you with peace of mind and security when purchasing with us. We are committed to being completely transparent regarding the state of use of the pieces we sell, which we reliably communicate on each product page by publishing real images, providing a product classification through the condition indicator bar, and publishing a detailed description of the product.

Likewise, we provide you with multiple communication channels with our community service team, who will be happy to give you additional information about each product if you wish to make your purchase safely.

All purchases at IreneBuffacom are final , we do not accept exchanges or returns. To avoid any inconvenience, we ask and recommend that you carefully review the product specifications and ask any questions you may have before making your purchase.

The only case in which we accept exchanges or returns is when for some reason you receive a product with details that have been omitted in the publication of the product, which will be verified by our staff.

To make the change effective, you must send us your exchange or return request on the same day the package arrives at the destination address. The product must be returned in the same condition in which it was received, and must still retain its label.